Delivery times vary depending on stock availability and any personalisation requirements. Our current lead time for in-stock orders is up to 21 working days, although many orders may be completed sooner. We will keep you updated throughout the process and notify you of any unexpected delays.

Yes. Once your order has been dispatched, you will receive tracking information via email so you can monitor your delivery.

Yes, we deliver throughout the UK using Royal Mail. Delivery times may vary depending on your location and the products ordered. Tracking information will be provided once your order has been dispatched.

We dispatch orders as soon as possible but not all items are stocked in our warehouse. Some items need to be ordered from our suppliers and we also require time for decorating the garments if that service is required. Please allow up to 21 working days for your order to be completed before we dispatch your order.

If you’ve chosen to personalise your order, please allow up to an extra 7 working days before we can ship your order. This is because we need time to add the personalisation you requested. We need this time to ensure your decoration is both correct and of the highest quality.

Check with your neighbours and in any safe places, check if you have proof of delivery via your tracking number. If you’re still unable to locate your order, please don’t worry. Just contact us and we’ll investigate to get your order to you as fast as possible.

We offer a range of decoration methods including embroidery, vinyl printing, heat transfer printing, and DTF (Direct-to-Film) printing. Our team will recommend the most suitable option for your logo and garment choice.

For the best print results, we recommend vector artwork files such as AI, EPS, SVG, or PDF. If you do not have artwork in one of these formats, our team can recreate or set up your logo for production. Artwork setup charges may apply.

Yes. We can provide a digital artwork proof for approval before production begins, ensuring you're happy with the design, colours and placement.

Yes. Once your artwork has been approved and set up, we retain it for future orders, making repeat purchases quicker and easier.

Digitising is the process of converting your logo into a stitch file that embroidery machines can read. This ensures your logo is reproduced accurately on garments.

Joma branded products can take up to 21 working days for completion and dispatch. Lead times may vary depending on product availability and any embroidery or printing requirements.

Many Joma products are sourced directly from the Joma warehouse in Spain. While we hold a selection of Joma stock ourselves, some items may need to be specially ordered, which can increase lead times.

Yes. We hold a selection of Joma products in stock; however, not all styles, colours, and sizes are available from our warehouse. Additional stock may need to be sourced directly from Joma.

Joma garments generally follow European sizing, which can differ slightly from standard UK sizing. We recommend reviewing the Joma size guide before ordering. Click here to see size guide.

Yes. Most Joma products can be customised with embroidery, print, names, numbers, sponsor logos, and other branding options.

Yes. We supply a wide range of Joma teamwear, training wear, and matchday clothing for sports clubs, schools, businesses, and organisations. Contact us for assistance with teamwear packages and bulk orders.